There are some subtleties in this launch that are very important in practice. This isn’t just you interacting with Claude in a 1:1 format via Slack. In this case, Claude acts as a coworker that any user can tap into in a shared way. We’ve already seen some agentic coding systems start to adopt this pattern (as well as OpenClaw and Hermes), and doing it for general purpose knowledge work continues to push the idea forward. As a result, what this means is that this agentic coworker needs its own set of resources, access to tools, and data to work with. This is not the same as you giving it access to your personal resources and tools, because the agent then could accidentally then share those out with anyone. The agent needs to instead be like any other user in the system, and you need to be thoughtful about what it should have access to, and make sure its information that is safe to share with that group. When you can pull that off, it’s quite powerful. For instance, by connecting to Claude Tag to Box, you could have Claude access corporate sales materials for questions in sales conversations or generating RFPs, brand guidelines and marketing assets for campaign creation, product roadmap materials and product documentation for coding agents to use, contracts that anyone in the legal team can access, and more. But this is just the Box example. You can equally have it access your product or customer analytics data, CRM information, codebase, and other resources and agents that would make sense to work on in a collective manner. It’s awesome to see continued innovation in what the future of work may begin to look like with agents.
这次发布里有一些细微但在实践中非常重要之处。这并不只是你通过 Slack 以 1:1 的形式与 Claude 互动。在这里,Claude 充当的是一个任何用户都可以以共享方式调用的同事。我们已经看到一些 agentic coding(智能体式编码)系统开始采用这种模式(OpenClaw 和 Hermes 也是如此),而把它用于通用型知识工作,则进一步推进了这一理念。因此,这意味着这个 agentic coworker(智能体同事)需要自己的一套资源、工具访问权限和可用数据。这与你把它接入你个人的资源和工具并不相同,因为那样一来,这个 agent 就可能会意外把这些内容共享给任何人。相反,这个 agent 需要像系统中的其他普通用户一样存在,而你需要认真考虑它应当拥有什么访问权限,并确保它所接触的信息对于那个群体来说是可以安全共享的。只要你能把这件事做好,它的威力就相当强大。比如,通过把 Claude Tag 连接到 Box,你可以让 Claude 访问企业销售材料,用于回答销售对话中的问题或生成 RFPs,访问品牌指南和营销素材来创建 campaign,访问产品 roadmap 材料和产品文档供 coding agents 使用,访问法务团队中任何人都可查看的合同,等等。但这还只是 Box 这个例子。你同样也可以让它访问你的产品或客户分析数据、CRM 信息、codebase,以及其他适合集体协作处理的资源和 agents。很高兴看到,围绕 agents,关于未来工作形态可能会是什么样子的创新仍在持续推进。