At Box, we just surveyed 1,640 IT leaders across the US, Japan, and Europe about agentic AI adoption. Many standout findings, but a big one was that the companies that adopted AI the most are planning to grow headcount the most. Obviously lots of ways you can read that data and variables mixed in, but it’s actually quite intuitive that the companies that become most productive want to (and are able to) reinvest back into the business to keep getting the gains going. The narrative of jobs being wiped out assumes that companies will take a fixed approach to what they want to be able for work on. What’s happening in practice is it’s causing companies to want to light up more engineering projects, sell to more customers, automate more processes to give time back, and more. That all leads to more work to be done by people.
在 Box，我们刚刚就 agentic AI 的采用情况，调查了来自美国、日本和欧洲的 1,640 位 IT 领导者。结果中有很多突出的发现，但其中一个重要结论是：采用 AI 最多的公司，也计划扩大最多的员工规模。显然，这组数据可以有很多种解读方式，其中也混杂着各种变量；但实际上，这一点很符合直觉：那些生产力提升最多的公司，会希望（也有能力）把收益重新投入业务中，以持续扩大这些增益。“工作岗位会被消灭”的叙事，假设了公司对于自己希望完成的工作范围会采取一种固定不变的思路。而现实中正在发生的是，这会促使公司启动更多 engineering 项目，向更多客户销售，自动化更多流程以腾出时间，等等。这一切最终都会带来更多需要由人来完成的工作。