Both Anthropic and OpenAI have new initiatives to help enterprises deploy AI agents within their organizations. This is a trend that’s early but going to get very big fast. As agents enter knowledge work beyond coding, there is very real work to upgrade IT systems, get agents the context they need, modernize the workflows to work with agents, figure out the human-agent relationship in the workflow, drive adoption and do change management, and much more. While AI models have an incredible amount of capability packed into them, there’s no shortcut to getting that intelligence applied to a business process in a stable way. This is creating tons of opportunities across the market for new jobs and firms, and the labs are equally recognizing the criticality here.
Anthropic 和 OpenAI 都推出了新计划，帮助企业在其组织内部部署 AI agents（智能体）。这是一个尚处早期、但很快会变得非常庞大的趋势。随着 agents 进入编码之外的知识工作领域，企业确实需要完成大量现实工作：升级 IT 系统，为 agents 提供它们所需的上下文，改造工作流以便与 agents 协同运作，厘清工作流中人与 agent 的关系，推动采用并进行变革管理，等等。虽然 AI models（模型）本身封装了惊人的能力，但要把这种智能以稳定的方式真正应用到业务流程中，并不存在什么捷径。这正在为整个市场创造大量新的岗位和公司机会，而这些 labs（实验室）也同样在认识到这里的关键性。